Seamless IT Support for a Smooth Office Move
Customer Success Story: Seamless IT Support for a Smooth Office Move
American Ceramic Society & Revolution Group
The American Ceramic Society (ACerS) is a globally respected nonprofit organization that has advanced the study, application, and appreciation of ceramic materials for more than a century. With a mission to support both scientific innovation and artistic expression, ACerS publishes technical research, produces educational resources, and connects a vibrant international community of engineers, researchers, educators, and artists. Their work fuels breakthroughs in industries ranging from aerospace and energy to medical devices and fine arts.
The Challenge
As ACerS embraced a more remote-friendly work environment, the organization decided to relocate its headquarters to a smaller space in Westerville, Ohio. Although the move was geographically minor, it presented significant logistical challenges—especially for the IT infrastructure that supports their distributed workforce. Ensuring a seamless transition for their network and VPN systems was critical to maintaining business continuity.
The Solution
ACerS partnered with Revolution Group to manage the IT aspects of the move. Our team worked closely with the client to plan, coordinate, and execute the transition across multiple stakeholders, including building management and other vendors. Special attention was given to maintaining secure remote access and minimizing disruption to internal systems and staff productivity.
The Outcome
Seamless Transition: IT systems were up and running immediately after the move, with no reconfiguration needed for end users.
Business Continuity: Staff working remotely experienced no impact—operations continued without interruption.
Efficient Coordination: Revolution Group provided timely support throughout the planning and execution phases, helping to manage communications and logistics with other parties involved in the relocation.
Reliable Support: Post-move, ACerS continues to rely on Revolution Group for day-to-day IT support and service desk needs, ensuring consistent performance across their organization.
Success Snapshot
✔ Zero IT downtime during move
✔ Secure network and VPN maintained without disruption
✔ Smooth coordination across multiple vendors
✔ Continued trusted partnership for IT support
Conclusion
By partnering with Revolution Group, the American Ceramic Society was able to complete a critical office relocation without missing a beat. Our proactive approach and dependable support helped ensure that ACerS staff could stay focused on their mission—sharing ceramic knowledge with the world—without worrying about technology disruptions.
Ready for your next move?
Whether you’re downsizing, expanding, or simply rethinking your workspace strategy, Revolution Group is here to ensure your IT infrastructure moves with you—seamlessly and stress-free.
📞 Contact us today to schedule a consultation.
